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Frequently Asked Questions


 

Q. Where can I buy VELCRO® brand products?

A. Our products are available in thousands of retail stores worldwide. For a list of major retailers in North America, visit our Where to Buy page.

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Q. What should I use to clean the mounting surface before using your adhesive backed products?

A. You can use any cleaner that will not leave a film or oily surface. We recommend using alcohol prep pads.

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Q. What adhesive-backed product is best for outdoor use?

A. Industrial Strength, Extreme and Plastic Surface VELCRO® brand fasteners work well outdoors. Please read the packages carefully to determine which one is best for your application.

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Q. I used an adhesive-backed product and want to now remove it. How do I do that?

A. The best method to remove any of our adhesive-backed products is to use a citrus based adhesive remover. Be sure to read the instructions on the adhesive remover carefully.

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Q. Can you send me a catalog of all your products?

A. You can view our selection of products on-line in the Products section and purchase from most large retailers, including those listed in our Where to Buy page.

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Q. I own a retail store and would like to carry (sell) your products. What should I do?

A. Please contact our customer service department toll free at 1-800-235-6640.

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Q. What product works best for dashboards?

A. VELCRO® brand For Plastics uses a vinyl-friendly adhesive suitable for vehicle interiors, including dashboards.

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Q. What products are suitable for fabric?

A. Our full line of sew on and FABRIC FUSION™ fasteners are perfect for attachment to fabric. We do not recommend using the adhesive backed products for fabric.

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