Frequently Asked Questions About VELCRO^® Brand Hook and Loop Closures

A. VELCRO^® Brand products are available for purchase in thousands of retail stores worldwide. For a list of major consumer retailers in North America, view our product pages. For bulk or business purchases, contact one of our distributors.

A. You can view our selection of products on-line in the Products section and purchase from most large retailers. Or send us a message on our website.

A. Please contact our customer service department toll free at 1-800-235-6640. Or send us a message on our website.

A. You can use any cleaner that will not leave a film or oily surface. We recommend using alcohol prep pads. For more information on our General Purpose Adhesive backed product or or Sticky Back for Fabrics product, please view the product pages.

A. VELCRO^® Brand Industrial Strength, Extreme Outdoor & ALFA-LOK^® Fasteners work well outdoors. Please read the packages carefully to determine which one is best for your application.

A. The best method to remove any of our VELCRO^® Brand Adhesive-Backed Products is to use a citrus based adhesive remover. Be sure to read the instructions on the adhesive remover carefully.

A. Our full line of sew on VELCRO^® Brand fasteners are perfect for attachment to fabric. We do not recommend using the adhesive-backed products for fabric.

A. Cleaning debris out of the hooks is similar to cleaning hairbrushes: using a stiff brush or another piece of hook are the best methods. It can take some doing – after all, the hooks in the tape are made to grab! The optimal solution is prevention: the hook portion should be covered at all times, so it does not grab onto anything it should not — like a blanket or your hair. Always engage the hook and loop before washing.